Improving Language Services

The Multicultural Language Services program is a key initiative of the Victorian Government aimed at improving interpreting and translating services for Victorians from culturally and linguistically diverse backgrounds. A range of initiatives are in place to help increase the supply of interpreters and translators in Victoria and to optimise the use of language services by government service providers. Improving the provision of language services will help make government services more accessible to Victorians with limited English language proficiency.

Standards and guidelines

Access information about standards and guidelines for improving the use of translating and interpreter services, data collection, and contract standards for providers of language services.

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National Interpreter Symbol

The national Interpreter Symbol helps people with low English proficiency identify where they can ask for language assistance when using a government service.

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Interpreter training and scholarships

The scholarship program, run since 2003, aims to increase the supply of interpreters in emerging languages, by providing scholarships to students enrolled in interpreting courses at RMIT University.

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Research, reports and publications

Language services research is being undertaken by a range of organisations, including the Centre for Culture, Ethnicity and Health Research and Victoria University

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Events Calendar

  • 16 Oct


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  • 19 Oct

    When Words Become Music... And Music Is Poetry

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  • 21 Oct

    JCMA Friendship Walk 2018

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  • 23 Oct

    Mystical Love in the Heart of Medieval Italy: Saint Francis and His Canticle of Brother Sun

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