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Victorian Interpreter Card

The Victorian Interpreter Card is a wallet-sized card that aims to help Victorians with limited English access government services by:

• helping them request interpreter assistance
• making it easier for staff to arrange language assistance in the correct language.

The card features the national Interpreter Symbol.

The Interpreter Symbol and Victorian Interpreter Card were officially launched 24 May 2006.

How to order Interpreter Card resources

The resources listed above are all available free-of-charge. To order these resources, email an order form (Word 131 kb) to orders@wfds.com.au or fax/post to:

Laura Tavian
WFDS
47-53 Hallam Valley Rd,
Dandenong South, VIC 3175
Fax: (03) 9793 0211

Where can I get a card?

Interpreter Cards are available from Centrelink and Adult Multicultural Education Services offices and a number of other agencies.

The card comes attached to an information brochure available in 30 languages (including English).

Organisations wishing to distribute the card to their members or clients should contact us.

Interpreter Card resources

The following resources are available to support organisations using and promoting the Victorian Interpreter Card:

• Guide for services providers (PDF 269 kb) - an information brochure about the Victorian Interpreter Card for agency staff on what to do when clients present the card
• Information for card distributors (PDF 246 kb) - an information brochure for staff about how to distribute the Victorian Interpreter Card, including how to identify a person’s preferred language
• Interpreting and translating resource guide (PDF 129 kb) - an information sheet about interpreting and translating resources including key organisations, policy guidelines and websites
• Language List (PDF 2 mb) - a list of most (but not all) languages spoken in Victoria for which an interpreter may be required, to help identify the language spoken by a client.
• Victorian Interpreter Card multilingual poster (PDF 761 kb) - an A2 size poster for display at organisations distributing the Interpreter Card. Features 30 languages (including English).

Find your language

Find your language is a web-based tool that produces customised language posters and charts to help staff working in client contact areas (e.g. reception areas) identify the language or dialect spoken by clients. Find your language was developed by the Victorian Department of Human Services with Language Services Strategy.

This page contains downloadable documents. In order to view PDF documents you will require Adobe Reader. To view other file types such as Word, Excel, Powerpoint and ZIP, other tools may be required.

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