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Tools & resources

There are a number of resources available to assist non-English speakers with various needs.

Better Health Channel

The Better Health Channel offers clear, concise information on most medical issues. Visit www.betterhealth.vic.gov.au

Women's Health Information Centre

The Royal Women's Hospital offers a free, confidential, state-wide health service through the Women's Health Information Centre (WHIC). Experienced women's health nurses and midwives are available by telephone or email. Information is available in a range of languages other than English and interpreters are available. Visit www.thewomens.org.au

Health Translations Directory

In June 2003, the government launched the Health Translations Directory (HTD) a web-based directory of health-related translated information. The HTD currently links to over 11,000 resources in 65 languages. The website is designed principally for use by health practitioners working with non-English speaking clients. Visit the

Health Translations Directory (HTD)

Justice Translations Directory

Justice Translations Directory

Find your language

Find your language is an online language identification resource that can be used to produce customised ‘I speak…’ posters and cards in over 80 languages. These customised language charts can be used to assist agency staff identify the language/dialect spoken by clients and arrange appropriate language assistance. ‘Find your language’ was developed by the Victorian Department of Human Services with funding from VMC’s Language Services Strategy.

This page contains downloadable documents. In order to view PDF documents you will require Adobe Reader. To view other file types such as Word, Excel, Powerpoint and ZIP, other tools may be required.

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