Research

Working Effectively with Interpreters in Private General Practice

The Victorian Multicultural Commission was keen to explore ideas to increase the utilisation of interpreters in private general practice. The Centre for Culture, Ethnicity and Health developed an accredited training module for GPs and made it available to GPs and practice staff from the Northern and North Western Divisions of General Practice. Their findings and recommendations are detailed in this report. Click here for the Working Effectively with Interpreters in Private General Practice (PDF 404 kb) report.

Community Languages Online: Current Practice and Future Directions of Multilingual Information on Victorian Government Websites (2007)

The Community Languages Online - Full Report (PDF 2025 kb) presents the findings of a research project to examine how government can optimise the way translated information is produced and made available online to Victorian communities. The Community Languages Online Executive Summary (PDF 1622 kb) contains the report's key findings and recommendations. The Victorian Multicultural Commission commissioned the project, with research and subsequent developmental work undertaken by Vicnet, a division of the State Library of Victoria.

Language Services in Victoria’s Health System: Perspectives of Culturally and Linguistically Diverse Consumers (2006)

Victorian Multicultural Commission provided funding to the

The Centre for Culture, Ethnicity and Health for their 2006 report Language Services in Victoria’s Health System: Perspectives of Culturally and Linguistically Diverse Consumers (PDF 2795 kb). The report provides an analysis of how culturally and linguistically diverse consumers access and use language services – specifically interpreters – and examines consumer views on the effectiveness of language service provision in health settings.

The Numbers of Speakers of African Languages Emerging in Victoria (2006)

Victorian Multicultural Commission funded

Victoria University to conduct research into the numbers of people who speak emerging African languages in Victoria. The report, The Numbers of Speakers of African Languages Emerging in Victoria (PDF 782 kb) provides information on the relative size of each language group, which can assist in selecting languages for the translation of community and government information.

Pathways to Interpreting and Translating (2006)

Victorian Multicultural Commission engaged the School of Languages, Cultures and Linguistics,

Monash University to conduct research into training pathways for interpreters and translators. The report Pathways to Interpreting and Translating, focuses on recruitment, training, accreditation and retention in the language services industry. The Pathways to Interpreting and Translating Executive Summary (PDF 191 kb) contains the report's key findings and recommendations.

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