National Interpreter Symbol
|Projects and Initiatives - Improving language services|
The Interpreter Symbol is a national public information symbol developed by Victoria in partnership with the Commonwealth, state and territory governments. The symbol provides a simple way of indicating where people with limited English proficiency can ask for language assistance when using government services.
You may see the symbol in places that deliver government and community information and services such as public hospitals, police stations, state schools, community centres, housing and employment offices, local councils and migrant resource centres.
The Interpreter Symbol was officially launched in Victoria in May 2006.
What is language assistance?
The appropriate form of language assistance depends on the situation. Many government agencies have language services policies to guide staff in determining when and what type of assistance to provide. Staff can also refer to the Victorian Government's policy guide: Using Interpreting Services.
Using the symbol
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Development of the symbol
The Interpreter Symbol was developed and tested by the Victorian government with assistance from the Commonwealth, state and territory governments. The symbol was one of five variations designed and tested in Victoria, Queensland, Western Australia and New South Wales with over 580 people from a range of culturally and linguistically diverse backgrounds.
Testing was conducted according to Australian Standard 2342: Development, testing and implementation of information and safety symbols and symbolic signs.
For more information about OMAC visit the Department of Premier and Cabinet website or call 9651 1101.
|National Interpreter Symbol|